ACUVUE® Comfort Promise
Contact your eye doctor to discuss your concerns, they will be able to best advise you on how to resolve any issues you may be experiencing.
Mail the completed form, purchase receipts as well as the opened and unopened ACUVUE® boxes to the address on the claim form.
You will receive your refund
in the mail.
Please allow 4-6 weeks
For full details, see the step-by-step instructions on the claim form.
1Visit ACUVUE.com for additional terms and conditions. Up to $60 towards your fitting fee.
†The following ACUVUE® brand contact lenses have substantiated unbeaten in comfort claims: ACUVUE® OASYS Brand Family (including daily disposable),
1-DAY ACUVUE® MOIST Brand Family (within the category of hydrogel daily disposable), and ACUVUE® VITA® Brand spherical only.1,2,3
1. JJV data on file- Claim for the family of ACUVUE OASYS® Brand Contact Lenses (2-week reusable) and ACUVUE OASYS® 1-Day with HydraLuxe™ Technology using clinical trials cited on www.clinicaltrials.gov website. (March 24th 2020).
2. JJV data on file- Claim for ACUVUE® VITA® with HydraMax™ Technology. Unbeaten in Comfort in Monthly Lens Category— using clinical trials cited on www.clinicaltrials.gov website. (March 27th 2020).
3. JJV data on file- Unbeaten Comfort of 1-DAY ACUVUE® MOIST FAMILY Brand Contact Lenses. (March 27, 2020).