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Satisfaction Guaranteed Or Your Money Back

We’re so sure you’ll be happy with your ACUVUE® Brand Contact Lenses, we offer a Satisfaction Guarantee! If you’re not 100% satisfied with your lenses, we’ll give you your money back. Find out how below. 

How To Claim Your Money Back Offer

Contact your eye doctor to discuss your concerns, they’ll be able to best direct how to resolve any issues.

If you’re still unsatisfied, print and fill out a claim form.

You’ll need the form, receipts and the opened and unopened ACUVUE® boxes together and mail to the address below.

Receive your refund in the mail. Please allow 4-6 weeks. For full details see the step-by-step instructions and Terms and Conditions below.

Getting started with Contacts

Find Answers To All Your Questions And More In Our FAQ’S.

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