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Question 1

Can I buy contact lenses on ACUVUE.com?

Accepted Answer

No, we do not sell contact lenses on acuvue.com. You’ll first need a prescription from your eye doctor, who can then sell you the right contact lenses for your vision correction needs. Start by getting a free trial pair of lenses.

Question 2

How do I get my free[^*] trial of contact lenses?

Accepted Answer

To get your free[^*] trial pair of contact lenses, submit our online form to get your free trial certificate. Once submitted, bring your free[^*] trial certificate with you to your eyecare appointment and ask your doctor for ACUVUE® contact lenses.

Question 3

I’ve never worn contact lenses before. Is it hard to learn?

Accepted Answer

It takes a little practice, and it's normal for the process to feel awkward at first. ACUVUE® LensAssist® offers stepby-step videos to help you master the process, live chat support, and access to a troubleshooting tool if you sign up for a MyACUVUE® account.

Question 4

Are contact lenses comfortable to wear?

Accepted Answer

Many modern soft contact lenses are designed with comfort in mind. In fact, ACUVUE® makes contact lenses that are unbeaten in comfort[^†]. If you choose ACUVUE® and aren’t satisfied with your contact lenses, check out our Comfort Promise which allows you to obtain a refund.

Question 5

Do contact lenses expire?

Accepted Answer

Yes, they do. The expiration date is printed on the packaging, as both materials and sterility can degrade over time.

Question 6

What are the differences between daily, bi-weekly, and monthly contact lenses?

Accepted Answer

The main difference is how often they’re replaced and how much care they require. Daily disposable lenses are worn once and thrown away at the end of the day. You start each day with a fresh pair, so there’s no cleaning or storage needed. This makes them a convenient option and helps reduce buildup from things like proteins, allergens, and bacteria. Biweekly lenses are designed to be worn during the day and reused for up to 14 days, whereas monthly lenses are designed to be worn during the day and reused for up to 30 days. You would remove each every night and clean and store them in solution before wearing them again the next day.

Question 7

If I don’t like my contacts, can I get my money back?

Accepted Answer

Yes, our Comfort Promise means if you don’t love your lenses you can get your money back. Follow the instructions on the page to claim your refund. Note that terms and conditions apply, see page for details.

Question 8

What contact lenses are best for me?

Accepted Answer

Your eye doctor would be best suited to determine what contact lenses would work best for you. In the meantime, try our product quiz to help determine what contact lenses best suit your lifestyle and vision correction needs.

Question 9

Where do I buy contact lenses?

Accepted Answer

Once you have a prescription from your eye doctor, you can buy contact lenses directly from you eye doctor, online, or at select retailers.

Question 10

Can I nap while wearing contact lenses?

Accepted Answer

Never sleep in your contact lenses for any length of time unless your eye doctor specifically prescribes contact lenses meant to be slept in.

Experience the brand that makes contact lenses unbeaten in comfort^†

How to get ACUVUE^® contact lenses

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Frequently asked questions

Footnotes

Experience the brand that makes contact lenses unbeaten in comfort†

How to get ACUVUE® contact lenses