Questions about your contact lenses? We're here to assist.
Contact lenses can be tricky at first, so if you're stuck and have questions or just want some guidance, you came to the right place. Get started by creating a free account and accessing our exclusive troubleshooter for step-by-step help with your contacts below.

Visual learner? We've got you covered.
How to put on contact lenses
This video will show you step-by-step how to put on your contact lenses.
FAQs
Watch this video to learn about frequency asked questions regarding contact lenses.
Multifocal - What to expect
Watch to see if you may be ready to discuss multifocal contact lenses with your doctor.
How to take off your contact lenses
Check out this video to see how taking off your contact lenses can be a breeze.
Three pointers to getting comfortable with contacts
Getting comfortable in contacts is easier than you'd think.
With the right approach, they'll become part of your daily routine in no time.
Connect with a contact lens specialist today
You've got questions, we've got answers.
Chat with a specialist
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Contact lens myth busting
We’re debunking the biggest myths so you can feel confident in your contact lenses.
Myth: Contact lenses can go behind your eye
It's impossible for contact lenses to get behind your eye, as there is a membrane called the conjunctiva that covers the white part of the eye and connects to the inside of the eyelid.
Myth: Contacts can scratch your eyes
As long as you care for your contact lenses properly and wear them as a qualified eye care professional prescribes, the chances of such problems are extremely rare.
Myth: Contacts can get stuck to your eyes
Contacts are generally easy to remove using the method your eye doctor recommends. If they temporarily stick, use a few drops of lens solution to loosen them up.
Myth: Eye infections are common when wearing contacts
Contact-related health problems are rare, and usually related to poor cleaning routines. Follow your eye doctor's care instructions to keep your eyes safe.
New contact lens wearer FAQs
We’ve got the answers to the most common contact lens questions from new wearers.
Stay in touch
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Footnotes
^Reward amount dependent on ACUVUE® product and quantity purchased and if you are a new wearer. Must get an eye exam and purchase from participating provider. Original receipt required. Valid thru 12/31/26.
Rewards paid in the form of an ACUVUE® Prepaid Mastercard®. Use your card everywhere Mastercard is accepted in the U.S. issued by The Bancorp Bank, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Your use of the prepaid card is governed by the Cardholder Agreement, and some fees may apply. This is not a gift card. Please note that prepaid cards are subject to expiration, so pay close attention to the expiration date of the card.
Important Information for Contact Lens Wearers: ACUVUE® Contact Lenses are available by prescription only for vision correction. An eye care professional will determine whether contact lenses are right for you. Although rare, serious eye problems can develop while wearing contact lenses. To help avoid these problems, follow the wear and replacement schedule and the lens care instructions provided by your eye doctor. Do not wear contact lenses if you have an eye infection, or experience eye discomfort, excessive tearing, vision changes, redness or other eye problems. If one of these conditions occurs, remove the lens and contact your eye doctor immediately. For more information on proper wear, care and safety, talk to your eye care professional, call 1-800-843-2020, or download the Patient Instruction Guides.
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