Eye health resources

How to order your contact lenses online

Q: Can I use my eyeglass prescription to order contact lenses?

No, you cannot. A contact lens prescription includes specific measurements not found on an eyeglass prescription, such as material, base curve, and diameter, which are necessary for a safe and comfortable fit.

Q: What if I want to try a different brand of contact lenses?

You should never switch contact lens brands without consulting your eye doctor. Even if a different brand seems similar, variations in material and fit can affect your comfort and eye health. Your doctor can provide a new fitting and trial lenses if you are interested in trying something new.

Q: How do I know if an online retailer is legitimate?

A key sign of a legitimate retailer is their requirement for a valid prescription. Trustworthy sellers will have clear contact information, a secure website for payments (look for "https" in the URL), and a fair return policy. Avoid any site that offers to sell lenses without prescription verification.

Q: What should I do if my lenses arrive and feel uncomfortable?

First, check the foil and box of your contact lens packaging to make sure you received the correct lenses that match your prescription. If your new lenses cause any discomfort, redness, or blurred vision, remove them immediately. If the product is correct but discomfort continues, contact your eye doctor. Do not continue to wear lenses that cause irritation.

Q: What should I do if my prescription has expired?

If your prescription has expired, schedule a comprehensive eye exam with your optometrist or ophthalmologist before ordering new lenses. Regular exams help protect your eye health and ensure your prescription is up to date.

Medically reviewed on January 16, 2026

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Published on April 8, 2026

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5 minute read

Key takeaways

What you need to order contact lenses online

Don’t miss out on rebates

Five steps for ordering contacts online

Things to remember when ordering contact lenses online

Tips for choosing a reliable retailer

Ordering contacts online vs. buying them at your eye doctor’s office

What’s next?

Schedule a contact lens exam to get your prescription

Get online guidance at every step

FAQs

Frequently asked questions

Can I use my eyeglass prescription to order contact lenses?

What if I want to try a different brand of contact lenses?

How do I know if an online retailer is legitimate?

What should I do if my lenses arrive and feel uncomfortable?

What should I do if my prescription has expired?